Website & Content Policy

Terms & conditions governing the viewing & use of JFL.com and other John Francis Leader (JFL) subsidiary sites as well as the use of all JFL products and services:

While everyone involved with this series of websites does their best to make sure all content contained within is accurate, no responsibility whatsoever can be accepted by anyone for the accuracy of information or other content displayed on or linked to from these sites or anywhere else, or the consequences of viewing or using these sites or those they link to at any time.

The views expressed on these sites may or may not represent the views of any given person involved in the site in the past, present or future, and should not be taken as such.

All views and information are for educational and entertainment purposes only and no responsibility whatsoever can be accepted by the publishers for any consequence of the use of this information.

Unless otherwise stated all artwork and original content are copyright © and are property of John Francis Leader and may not be reproduced without prior expressed written permission.

Special thanks is due to http://www.sxc.hu and http://www.freedigitalphotos.net for the use of certain photos used. All other items are copyright by their respective owners.

JFL™, John Francis Leader™, Lead a High Quality Life™, Integrated Achievement™, Body Mind Self™, ProgressGauge™, Imagination Experience™, Quality Initiative™ Xucceed™ and ABC’s of Success™ and other noted terms are trademarks of John Francis Leader.

Unless otherwise stated no part of this website may be recorded, reproduced, stored in any way other than as a temporary file in your browser’s cache, edited, published or sold for profit without prior written permission from JFL.

By using, viewing, browsing, downloading from or linking to JFL.com or any other John Francis Leader subsidiary sites, you accept responsibility and express agreement with the contents of these terms.

Privacy Policy

At JFL we take your privacy very seriously and have taken a number of steps to ensure that your information is safe and secure. Firstly, any information you give to us is used only by us in order to process your order or request and is never shared with any third parties.

The only natural exception to this is your address and contact information being shared with postal or delivery companies so that they may deliver your order, where appropriate. They in turn are obliged to keep this information safe.

All payment transactions are carried out over a secure server provided by Elavon, Paypal or Worldpay so you can be confident that your details will be treated with the utmost of care.

Delivery Policy

Unless otherwise stated all goods will be dispatched within 5 working days of an order being placed. After placing your order you will receive by email an estimated delivery date and you will be kept notified of any changes that we become aware of regarding this. Delivery charges will be calculated when you check out and are calculated based on the items that are in your shopping cart.

Refund Policy

We want you to be delighted with the JFL product or service that you purchase. If for any reason you are not please contact us and we will be happy to offer you a full refund within within seven days of your purchase, or seven days after receiving what your ordered – whichever is longer.

Once you cancel your order your payment, minus any shipping charges, will be returned in full and you can return any physical goods that you received to our main office at 83 Middle Abbey Street, Dublin 1, Ireland either in person or by post. Once you call us on 0818 200 250 (International +353-1-8727347) or email us at info@JFL.com we will make the arrangements for this.

Our refund policy, as specified above, is in compliance with EU consumer protection policy however we like to go one step further to ensure your satisfaction. If you are not 100% happy with any of our audio programmes within 30 days of receiving and using them we will be delighted to offer you a 100% refund – just call or email us to let us know.

With our live training events if at the end of the event you are not completely satisfied then simply approach the registration desk and we will be delighted to offer you a full refund as we believe strongly in client satisfaction. Consultancy and other services are as agreed. Should you have any queries about our refund policy please don’t hesitate to contact us.

Quality Guarantee

As a commitment to our clients we offer a guarantee of seven aspects that we feel are essential in quality service; Dedication, Confidentiality, Integration, Empowerment, Integrity, Results and Assurance. Click here to learn more >

Our Full Details

John Francis Leader t/a JFL
Business Registration Number: 237890
Managing Director: John Francis Leader
Registered Office: 83 Middle Abbey Street, Dublin 1, Ireland
Phone: 0818 200 250 (International +353-1-8727347)
Email: info@JFL.com

Client Service

If you have any questions or need any advice please feel welcome to contact us for professional and friendly support. Click here to get in touch >